Job - QUALITY ASSURANCE & AFTERSALES MANAGER
QUALITY ASSURANCE & AFTERSALES MANAGER
Renewable energy , Arusha, Tanzania

An outstanding opportunity for Quality Assurance and Aftersales Manager, The ideal candidate will be required to develop and implement a process that will identify and develop capability of service centers and partners who will then deliver exceptional after-sales technical support for products.

Position Published
4 Oct 2019
Position Updated
4 Oct 2019
Applications Received
34 Applications
Talent Search
In Progress
Shortlist In Progress
2 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
4 Oct
24531
Applications Received
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
34 Applications
2 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
General Manager
Supervision Of
Interacts With
Staffs
Job Description
Review and implement after sales process model in line with Africa strategy
Provide after sales training to service center managers, Technicians, sales team and logistic coordinators
Identify and vet external service partners, define service level offering, commercial and contractual agreements sign off
Evaluate Service Centers performance and audit of the after-sales activities at the Service Centers on a quarterly basis
Share audit feedback with service center managers/partners and follow up on improvement areas identified during the audit period
Share audit feedback with service center managers/partners and follow up on improvement areas identified during the audit period
Managing operation efficiency around after sale service
Tracking after sales service cost.
Training of new and existing service center teams
Candidate Specification
Experience
7 years
Education Level
Degree
Qualifications
A degree or diploma in electronics / electrical or a related field is required.
Software
Ms Office
Equipment
industrial related
Knowledge Of
Skills To
Excellent communication skills, Excellent organizational, multitasking, presentation and time-management skills
Ability To
to engage and negotiate with vendors to add value to a business
Personality
hard working
Organisation
Industry
Renewable energy
Culture
multicultural
Gender Profile
Mixed
Age Profile
Any years of age
Terms And Conditions
Employment
Permanent
Location
Arusha, Tanzania
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in TZS.
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