Job - CHIEF DIGITAL BANKING OFFICER
CHIEF DIGITAL BANKING OFFICER
Financial Institute/Banking , Lusaka, Zambia

To lead the digital bank and ensure digital bank strategy execution by taking key decisions which includes formulating key policies.

Position Published
30 Jan 2018
Position Updated
30 Jan 2018
Applications Invited
128 Applications
Talent Search
In Progress
Shortlist Sent to Client
18 Shortlisted
Interviews In Progress - 1st Set
7 Interviewed
Job Offer Pending
70% Complete
70%
30 Jan
20318
Applications Invited
Search In Progress
Shortlist Sent to Client
Interviews In Progress - 1st Set
Job Offer Pending
128 Applications
18 Candidates Shortlisted
7 Candidates Interviewed
70% Complete
Job Specification
Reporting Structure
Reporting To
Chief Executive Officer
Supervision Of
Heads of various departments within the organisation
Interacts With
Employees, Clients, Stakeholders; Heads of Departments
Job Description
Strategy: To develop and drive the digital bank strategy execution. Constantly scan the market and ensure fine tuning to align with changing market dynamics. Alignment of strategy to technology trends and provide competitive responses. Setting strategic and financial plans and objectives.
Digital Bank Management:
To oversee overall business development activities under Digital Bank including the development of key pillars to build digital bank ecosystem
To assess client banking requirements and provide solutions that enable the bank to grow transactional income
To identify possible alliances and grow the banks digital banking eco system and client value proposition
To grow the banks agent banking network to migrate transaction service to agent network
To grow the banks merchant network to increase the fee income and provide better transactional capabilities to customers
To effectively manage alliance business relationships to ensure stable and strong digital ecosystem.
Product development and management to oversee:
Engagement with internal and external stakeholders and understand their requirements to develop Digital banking product propositions
Engagement with stakeholders and stay abreast with competitor activity to ensure provision of innovative Digital banking product ideas and business models
The effective implement the banks digital transaction banking ability to be used by all business segments.
Financial Performance: Achieve targeted revenue, client and profitability numbers regarding the Digital banking business year on year. Monitor Digital banking product & channel performance to ensure digital channel penetration / subscription and income target achievement
Customer Service and Relationship Management :
Maintenance of best in class customer experience across all platforms / channels in digital banking
Candidate Specification
Experience
10 years
Education Level
Masters Degree
Qualifications
Software
Job related
Equipment
Job related
Knowledge Of
Digital Banking
Skills To
Strong communicator; Networking / Liaisoning
Ability To
Strategic Leader; Strong Negotiator
Personality
Growth and Results Oriented; Analytical and a Team Player
Other
Customer Focused
Organisation
Industry
Financial Institute/Banking
Culture
Professional, Fast Paced, Dynamic, Customer Focussed
Gender Profile
Mixed
Age Profile
Between 40 and 55 years of age
Terms And Conditions
Employment
Permanent
Location
Lusaka, Zambia
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in ZMK.
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